Ntech It Solutions

Senior Consultant ServiceNow Portal UI/UX DeveloperLocation: RemoteContract: 4 monthsRole Summary:-We are seeking a ServiceNow Portal UI/UX Developer with expertise in user experience design and front-end development on the ServiceNow platform. The ideal candidate will design, develop, and enhance intuitive, responsive, and user-friendly experiences across Employee Centre, Employee Service Portal, and Service Portal.You will work closely with business stakeholders, architects, and developers to create engaging employee self-service experiences while leveraging ServiceNow's portal capabilities and UI best practices.Essential Responsibilities:-Design and develop user-friendly ServiceNow portal experiences.Create wireframes, mockups, prototypes, and user journey maps.Develop and customize ServiceNow portal pages, widgets, themes, and branding.Enhance Employee Centre and self-service experiences through modern UI/UX practices.Gather requirements and translate business needs into effective portal solutions.Ensure responsive design, accessibility, and usability standards are met.Collaborate with developers and architects to implement scalable solutions.Conduct usability reviews and recommend continuous improvements.Support portal-related enhancements, testing, deployment, and documentation.Stay current with ServiceNow platform capabilities and UI/UX trends.Essential Requirements of the role (Experience / Skills / Competencies):-Years of experience: 3+ years of experience in UI/UX Design and Front-End Development & 2+ years of experience working with ServiceNow portals.Field of experience: ServiceNow UI/UX & Front-End SkillsTechnical Skills: ServiceNow Portal, Employee Centre, Service Portal, UI Builder, Portal Widgets, UI/UX Design, Figma, AngularJS, HTML, CSS, JavaScript, Responsive Design, Accessibility, User Journey Mapping, Wireframing, Prototyping etc.Soft Skills: Strong communication and stakeholder management skills, Excellent analytical and problem-solving abilities, Ability to influence design decisions and work effectively in cross-functional teams.Tools or Software (Required / Preferred): ServiceNow UI/UXEducation Qualifications: Have a Bachelor's Degree from an accredited university or college (or a high school diploma / GED)Industry Background or Experience (Required / Preferred): Have at least 3+ years experience in UI/UX Design, Front-End Development & ServiceNow portals.Target Companies: AnyOff-limits Companies: NARequired Accreditations / Qualifications / Certification / Licenses, including Driving License: Certified ServiceNow Administrator (CSA)Desirable attributes of the worker (Experience / Skills / Competencies):-Experience creating employee-facing self-service portals.Strong portfolio demonstrating UI/UX and ServiceNow portal implementations.Understanding of HR, ITSM, or Enterprise Service Management processes.Experience working in Agile environments.