Systems Administrator (Microsoft 365)

We are looking to hire a Microsoft 365 Administrator / Specialist who will be responsible for managing, supporting, and optimizing the organization’s Microsoft 365 environment. The role includes administration of Microsoft 365 applications and services, end-user support and training, implementation of productivity tools, automation of business processes, and ensuring that Microsoft technologies effectively support business operations and requirements.

KEY RESPONSIBILITIES

• Manage and administer Microsoft 365 services including Outlook, SharePoint Online, OneDrive for Business, Microsoft Teams, Power Automate, Power Query, Power Apps, Exchange Online, and related tools.

• Manage and support Active Directory and Microsoft Entra ID (Azure AD) for user accounts, access control, authentication, and Microsoft 365 integration.

• Monitor system performance, availability, and security of Microsoft 365 services.

• Manage user accounts, licenses, permissions, and access controls.

• Configure and maintain Microsoft 365 policies, compliance, and security settings.

• Troubleshoot and resolve Microsoft 365-related issues.

• Conduct training sessions for employees on Microsoft 365 tools and best practices.

• Prepare user guides, documentation, and knowledge-sharing materials.

• Provide technical support and assistance to users regarding Microsoft 365 applications and services.

• Introduce and implement Microsoft productivity solutions to improve operational efficiency.

• Identify opportunities for workflow automation using Power Automate and related tools.

• Collaborate with departments to streamline processes using Microsoft technologies.

• Support business requirements using Microsoft 365 solutions and cloud technologies

JOB REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• Fresh graduate or equivalent, or 1-3 years of experience.

• Strong knowledge of Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Power Platform tools.

• Good troubleshooting and problem-solving skills.

• Strong communication and user training abilities.

• Understanding of Microsoft 365 security, compliance, and governance.

• Microsoft certifications will be an added advantage. Preferred Certifications.

• Microsoft 365 Certified: Administrator Expert.

• Microsoft Power Platform Certifications.

Method of Application

Interested and qualified? Go to Nicole Sinclair Consulting on forms.gle to apply