Business Operations Manager
Job Description
KEY RESPONSIBILITIES1. Business Operations Management
Oversee the day-to-day operations of the business across production, sales, logistics, importation, exportation, and administration
Ensure smooth coordination between production, inventory, procurement, distribution, and international trade operations
Develop operational structures and processes to improve efficiency and productivity
Monitor operational performance and implement corrective actions where necessary
2. Strategic Planning & Business Growth
Develop and execute business strategies to support revenue growth, market expansion, and operational sustainability
Identify new business opportunities, partnerships, and distribution channels locally and internationally
Drive initiatives to increase market share, customer base, and brand visibility
Support the development of short-term and long-term business plans
3. Production & Supply Chain Oversight
Work closely with the production team to ensure efficient manufacturing processes
Monitor inventory levels, raw material availability, and supply chain efficiency
Ensure timely procurement and proper stock management
Minimize production delays, wastage, and operational inefficiencies
4. Import & Export Operations Management
Oversee import and export activities to ensure smooth international trade operations
Coordinate shipment schedules, customs clearance, documentation, and logistics processes
Ensure compliance with import/export regulations, trade policies, and international standards
Manage relationships with freight forwarders, customs agents, shipping companies, and international suppliers
Monitor international market trends and identify opportunities for expansion into new markets
Ensure proper documentation for all import and export transactions
5. Sales & Revenue Management
Oversee sales operations and ensure achievement of revenue targets
Monitor product performance and market demand trends
Support the sales and marketing teams in developing promotional and pricing strategies
Build and maintain strong relationships with distributors, retailers, corporate clients, and international partners
6. Financial Oversight & Cost Control
Monitor operational expenses and profitability across local and international operations
Support budgeting, forecasting, and financial planning processes
Ensure efficient utilization of company resources
Work with the finance team to improve cash flow and cost management
Monitor import/export costs, duties, shipping expenses, and foreign transactions
7. Team Leadership & Performance Management
Lead and supervise departmental managers and operational teams
Set performance expectations and monitor productivity
Promote accountability, discipline, and teamwork across the organization
Support staff development, coaching, and training initiatives
8. Quality Control & Compliance
Ensure compliance with food safety regulations and quality standards
Maintain adherence to company policies and operational procedures
Monitor hygiene, health, and safety practices within the production environment
Ensure compliance with local and international regulatory requirements for food production and trade
9. Customer & Stakeholder Management
Maintain strong relationships with customers, vendors, suppliers, distributors, and business partners
Address operational and customer-related issues promptly
Ensure high levels of customer satisfaction and service delivery
Build and maintain relationships with international trade partners and agencies
10. Reporting & Business Analysis
Prepare regular operational and performance reports for management
Analyze business performance data and recommend improvements
Track KPIs across production, sales, operations, logistics, and profitability
Provide reports on import/export activities, market expansion, and operational efficiency
KEY REQUIREMENTS
Bachelor’s degree in Business Administration, Operations Management, International Business, Food Science, or related field
Minimum of 6–10 years’ experience in operations, business management, food production, or import/export operations
Strong understanding of food production, supply chain management, and international trade processes
Experience managing import and export documentation, logistics, and compliance requirements
Strong commercial, analytical, and leadership skills
Knowledge of Nigerian and international trade regulations is an advantage
Location: Opebi
Remuneration: 500,000-800,000
Pay: ₦500,000.00 - ₦800,000.00 per month
Work Location: In person